Payment Cancellation Policy

1. Introduction

This Payment Cancellation Policy outlines the terms and conditions under which cancellations and refunds for payments made to Sideline Surgeons ("we," "us," "our") are processed. By making a payment, you agree to the terms of this policy.

2. Cancellation Period

a. Service/Product

Cancellations can be requested if the customer has not received a formal report or communication that would be considered delivered service. After this period, cancellations may not be accepted, and any payments made are non-refundable.

b. Subscription Services

For subscription-based services, cancellations must be made at least 90 days before the next billing cycle to avoid being charged for the upcoming period.

3. How to Cancel

To request a cancellation, please get in touch with our customer support team at support@sidelinesurgeons.com with the following details:

• Your name
• Transaction ID
• Date of payment
• Reason for cancellation

4. Non-Refundable Items

Certain items or services may be non-refundable, including but not limited to:

• Digital products that have been downloaded or accessed
• Customized or personalized items
• Services already rendered or partially completed

5. Refund Processing

If your cancellation request is approved, refunds will be processed within 7-10 business days to the original payment method. Please allow additional time for your financial institution to process the refund.

6. Changes and Updates

We reserve the right to update or modify this Cancellation Policy at any time. Changes will be posted on our website/app and will take effect immediately. It is your responsibility to review this policy periodically.

7. Contact Us

If you have any questions about this policy or need assistance with a cancellation request, please contact us at support@sidelinesurgeons.com

8. Governing Law

This policy is governed by and construed in accordance with the laws of the State of Delaware. Any disputes related to cancellations and refunds will be handled according to the dispute resolution procedures outlined in our Terms and Conditions.